Terms and Conditions
This Painting Services Agreement (“Agreement”) is entered into between Pristine Painting (“Contractor”) and the customer identified on the approved estimate (“Client”).
Approval of the estimate constitutes acceptance of the terms below.
1. Scope of Work
Contractor agrees to furnish labor and materials necessary to complete the work described in the approved estimate.
Only work specifically listed in the estimate is included. Any additional work, modifications, or upgrades must be approved in writing through a formal Change Order and may result in additional charges and schedule adjustments.
2. Payment Terms
25% of the total project cost is due at the time of booking to hold your spot on the schedule.
An additional 25% is due at the start of your project.
The remaining balance, including any approved change orders or material reimbursements, is due immediately upon completion of the project unless otherwise agreed upon in writing.
Billing frequency may increase for larger or multi-phase projects at Contractor’s discretion.
Booking Deposit Policy
Booking deposits are non-refundable, except in the case of a real estate purchase or sale falling through, with proof of contract termination provided.
Remaining balances are due immediately at completion of the job.
Invoices not paid within five (5) days of completion may incur a late fee of 1.5% per month. Contractor reserves the right to suspend work for non-payment.
3. Change Orders
All changes to the scope of work must be approved in writing before work proceeds. Additional labor, materials, specialty products, or delays resulting from Change Orders will be billed accordingly.
4. Client Responsibilities
Client agrees to:
5. Surface Preparation & Existing Conditions
Contractor will prepare surfaces using industry-standard methods including cleaning, sanding, patching, caulking, and priming as necessary.
However:
6. Cabinet & Spray Finish Disclaimer
For sprayed finishes (cabinets, trim, doors, or fine-finish surfaces):
7. Exterior Work Disclaimer
Exterior project outcomes depend on:
Weather delays may impact scheduling and completion timelines.
8. Delays
Contractor is not responsible for delays caused by:
9. Warranty – Limited Workmanship Warranty
Pristine Painting provides a 2-Year Limited Workmanship Warranty on interior and exterior projects, including Coastal Properties. This warranty covers peeling, blistering, or chipping resulting directly from defective workmanship.
This warranty does not cover:
Coastal & Oceanfront Environmental Exposure
Properties located within 0.25 miles of saltwater or directly exposed to oceanfront or high-salt-air environments (“Coastal Properties”) are subject to accelerated wear due to salt air, wind, moisture, and UV exposure.
The following conditions are considered environmental exposure and are not workmanship defects:
Warranty Claims
Warranty claims must be submitted in writing within the applicable warranty period. Contractor reserves the right to inspect and determine the cause of any claimed defect prior to performing corrective work. Warranty remedies are limited to repair of affected areas only.
10. Cleanup
Contractor will remove tools and project debris and leave the job site in broom-clean condition.
11. Insurance and Worker Protection
Contractor maintains General Liability Insurance coverage and Workers’ Compensation Insurance coverage as required by applicable state law.
Certificates of Insurance may be provided upon request.
Contractor is responsible for its employees and subcontractors while performing work under this Agreement.
Client agrees to maintain safe premises and shall be responsible for hazards not disclosed to Contractor prior to commencement of work.
Contractor shall not be liable for injuries or damages resulting from pre-existing site conditions, structural defects, or undisclosed hazards.
12. Mechanic’s Lien Rights (Maine & New Hampshire Projects)
Contractor reserves all rights to file and enforce a mechanic’s lien in accordance with applicable state law for unpaid labor, materials, services, approved change orders, and related costs.
For projects located in Maine, lien rights are governed by Maine lien statutes and must be enforced within statutory time limits.
For projects located in New Hampshire, lien rights are governed by New Hampshire lien statutes, including required notice and recording procedures.
Client acknowledges that failure to remit payment as agreed may result in Contractor recording a lien against the property to secure payment.
Client shall be responsible for all reasonable costs of collection, including filing fees, legal fees, and interest as permitted by law.
13. Limitation of Liability
Contractor’s liability shall not exceed the total contract price. Contractor shall not be liable for indirect, incidental, or consequential damages.
14. Governing Law
This Agreement shall be governed by the laws of the State in which the project is located.
Client approval of the estimate constitutes acceptance of this Agreement.
Approval of the estimate constitutes acceptance of the terms below.
1. Scope of Work
Contractor agrees to furnish labor and materials necessary to complete the work described in the approved estimate.
Only work specifically listed in the estimate is included. Any additional work, modifications, or upgrades must be approved in writing through a formal Change Order and may result in additional charges and schedule adjustments.
2. Payment Terms
25% of the total project cost is due at the time of booking to hold your spot on the schedule.
An additional 25% is due at the start of your project.
The remaining balance, including any approved change orders or material reimbursements, is due immediately upon completion of the project unless otherwise agreed upon in writing.
Billing frequency may increase for larger or multi-phase projects at Contractor’s discretion.
Booking Deposit Policy
Booking deposits are non-refundable, except in the case of a real estate purchase or sale falling through, with proof of contract termination provided.
Remaining balances are due immediately at completion of the job.
Invoices not paid within five (5) days of completion may incur a late fee of 1.5% per month. Contractor reserves the right to suspend work for non-payment.
3. Change Orders
All changes to the scope of work must be approved in writing before work proceeds. Additional labor, materials, specialty products, or delays resulting from Change Orders will be billed accordingly.
4. Client Responsibilities
Client agrees to:
- Provide safe and unobstructed access to work areas
- Remove fragile, valuable, or personal items from the workspace
- Remove wall décor, electronics, window treatments, and furniture unless otherwise agreed
- Ensure utilities (electricity and water) are available
- Keep children and pets away from active work areas
5. Surface Preparation & Existing Conditions
Contractor will prepare surfaces using industry-standard methods including cleaning, sanding, patching, caulking, and priming as necessary.
However:
- Contractor is not responsible for hidden damage, water intrusion, mold, rot, or structural defects
- Previously failing paint, improper prior coatings, or adhesion issues may reoccur despite proper preparation
- Exact color and sheen match cannot be guaranteed
- Minor texture variations may occur with touch-ups
6. Cabinet & Spray Finish Disclaimer
For sprayed finishes (cabinets, trim, doors, or fine-finish surfaces):
- Dust is inherent in construction environments and minor dust nibs may occur despite containment efforts
- Full containment measures will be taken; however, a completely dust-free environment cannot be guaranteed
- Hairline cracks in joints may reappear due to normal wood movement
- Previously factory-finished or laminate surfaces may have adhesion limitations beyond Contractor’s control
7. Exterior Work Disclaimer
Exterior project outcomes depend on:
- Substrate condition
- Moisture levels
- Weather exposure
- Previous coatings
Weather delays may impact scheduling and completion timelines.
8. Delays
Contractor is not responsible for delays caused by:
- Weather conditions
- Material shortages
- Unforeseen site conditions
- Client-requested changes
- Events beyond Contractor’s control
9. Warranty – Limited Workmanship Warranty
Pristine Painting provides a 2-Year Limited Workmanship Warranty on interior and exterior projects, including Coastal Properties. This warranty covers peeling, blistering, or chipping resulting directly from defective workmanship.
This warranty does not cover:
- Structural defects
- Moisture intrusion
- Wood rot
- Substrate movement or expansion/contraction
- Normal wear and tear
- Impact damage or abuse
- Surfaces previously failing prior to Contractor involvement
- Environmental damage beyond Contractor control
Coastal & Oceanfront Environmental Exposure
Properties located within 0.25 miles of saltwater or directly exposed to oceanfront or high-salt-air environments (“Coastal Properties”) are subject to accelerated wear due to salt air, wind, moisture, and UV exposure.
The following conditions are considered environmental exposure and are not workmanship defects:
- Accelerated fading or chalking
- Corrosion or rust bleed
- Adhesion breakdown caused by salt exposure
- Premature coating wear caused by wind-driven moisture or extreme sun exposure
- Natural weathering beyond typical inland conditions
Warranty Claims
Warranty claims must be submitted in writing within the applicable warranty period. Contractor reserves the right to inspect and determine the cause of any claimed defect prior to performing corrective work. Warranty remedies are limited to repair of affected areas only.
10. Cleanup
Contractor will remove tools and project debris and leave the job site in broom-clean condition.
11. Insurance and Worker Protection
Contractor maintains General Liability Insurance coverage and Workers’ Compensation Insurance coverage as required by applicable state law.
Certificates of Insurance may be provided upon request.
Contractor is responsible for its employees and subcontractors while performing work under this Agreement.
Client agrees to maintain safe premises and shall be responsible for hazards not disclosed to Contractor prior to commencement of work.
Contractor shall not be liable for injuries or damages resulting from pre-existing site conditions, structural defects, or undisclosed hazards.
12. Mechanic’s Lien Rights (Maine & New Hampshire Projects)
Contractor reserves all rights to file and enforce a mechanic’s lien in accordance with applicable state law for unpaid labor, materials, services, approved change orders, and related costs.
For projects located in Maine, lien rights are governed by Maine lien statutes and must be enforced within statutory time limits.
For projects located in New Hampshire, lien rights are governed by New Hampshire lien statutes, including required notice and recording procedures.
Client acknowledges that failure to remit payment as agreed may result in Contractor recording a lien against the property to secure payment.
Client shall be responsible for all reasonable costs of collection, including filing fees, legal fees, and interest as permitted by law.
13. Limitation of Liability
Contractor’s liability shall not exceed the total contract price. Contractor shall not be liable for indirect, incidental, or consequential damages.
14. Governing Law
This Agreement shall be governed by the laws of the State in which the project is located.
Client approval of the estimate constitutes acceptance of this Agreement.
